KFC call center services are currently still busy serving consumers, especially when there are questions, criticisms and suggestions. This shows how they still maintain a good relationship with consumers even though sometimes the content is not good. In fact, they can continue to stand up and develop because of customer criticism.
We already know that KFC comes from uncle Sam’s country, namely the United States, but now it is available in various parts of the world including Indonesia. For the development in Indonesia itself is quite special because it relates to many important parties. The result makes all services better including customer service.
Getting to Know the Development of KFC in Indonesia
KFC was first established in Indonesia in 1979 where the process of buying franchise shares to open the restaurant was approved. More precisely in October 1979 with the address of Jalan Melawai dki Jakarta province. This became a milestone for the establishment of hundreds of outlets in the archipelago.
Actually, the carrier of KFC products until sold in our country is PT Fast Food Indonesia Tbk because the owner of this franchise is the only one. They were founded a year earlier in 1978 with the ownership of the Gelael Family. This name is familiar especially there is an F2 driver with the same name, Sean Gelael.
At the time of the first opening in Jakarta, it turned out to get a positive reaction from the community. This is evident from the many visitors who are willing to queue to eat there. This then encouraged development to several other major cities such as Semarang, Bandung, Surabaya, even outside the island such as Medan and Makassar.
If you ask the kfc call center or their website directly, there is also an explanation of the largest shareholders so far. Actually in 1990 Salim Group joined and owned more than 35% of the shares, while Gelael Group almost 44% where the rest is owned by the community as well as employees.
They have also joined the Indonesian stock exchange since 1993 so that the development or growth of the stock is faster. No wonder that now and then it is possible that it will continue to be in demand by the community. Especially the look of a good restaurant coupled with the constant emergence of the latest food and beverage products for connoisseurs.
People’s Favorite Best Products
For the best variety of products if you ask kfc call center or closest friends, most must immediately answer the fried chicken. Moreover, you can choose several different variants with unique characteristics. Most preferred customers are the type of krispi where the skin is very crispy but the meat is so soft.
Characteristics of this kind of meat can also be found in the meat for the Zuper Krunch Burger variant which is quite large in size with uniqueness such as corn flavors. Another western food from KFC is that there is spaghetti that is very popular because it is cheap, even most outlets offer less than Rp. 10,000.
If you want to taste fried chicken variants with different shapes and flavors, maybe you can try Chizza. As the name implies, this menu is indeed served similar to Pizza but the size is more mini. The advantage of this menu is the use of boneless chicken meat so that it can be bitten immediately without worry.
Not only can we find western food menus here, but there are variants of Bento and Yakiniku typical of Japan. For bento products are preferred because the rice and chicken are many, then the choice of taste varies. Meanwhile, Yakiniku is also suitable as the main food because it makes our stomach full.
In addition, according to KFC call center unique menus such as twisty fans are also many. Especially because it looks similar to a kebab and is good to hold so it is comfortable to bite. Inside it is equipped with chicken and vegetable meat such as tomatoes and lettuce. If you want a snack that is not complicated, then twisty the answer.
Ordering food products is certainly not enough if you do not order drinks. Where can we order good drinks like Mocha Float and Chokocha Float. The advantage of Mocha Float is that the original chocolate taste plus the addition of ice cream, while Chokocha is considered fresher because of the green tea mixture.
The Use of KFC Call Centerto Reach Consumers
Kentucky Fried Chicken’s customer service turns out to have many good uses, one of which is as a bridge of retoran communication with consumers. Not only about complaints, but CS is also able to provide a lot of information to customers so that they know what is needed. As a result the company will be considered very professional.
KFC call center is indeed in charge of product marketing to be known by more customers. Employees have been equipped with Product Knowledge training so as to be able to explain all services or products to consumers. Including if there is one type of promo that we do not understand they can explain easily.
This is also included in telemarketing, where in addition to explaining they will all push persuasively on customers. As a result, sales or marketing of a product will increase. No wonder the company dares to spend a large amount of investment for training for employees to be able to work optimally.
If employees are able to work well, then the restaurant is more effective at working so that there are no mistakes in the future. Later employees with the task of serving the relationship with customers and employees of ordinary KFC restaurants have their respective work and in no way interfere with each other’s performance.
The use of customer service is able to make us as consumers able to reach kentucky fried chicken indonesia restaurants easily. Moreover, communication through telephone media can spread one of the outlet locations of the company in one area of the archipelago.
If you are interested in contacting customer service, you can directly call the number of kfc call center , namely 08071677777. All complaints or comments will be listened to so that it becomes good feedback for both parties. If the phone is busy, consumers can also contact using sms media to 081210005050 number.
Various Types of Kfc’s Best Services in Other Indonesia
In addition to the features in the form of KFC call center, it turns out that there are many other services that we can use as customers such as online delivery. If you don’t want to go all the way to the restaurant, you can directly use the delivery service to contact 14022. Do not use for a long time the order will be delivered immediately so that until it is still warm.
Please note, before calling this service make sure the delivery location is known by the sender. If the address is not reached, then the process of ordering food through delivery orders is difficult. Moreover, the delivery object is in the form of food or fast food drinks.
In addition to delivery orders, it turns out that this fast food restaurant already has an online messaging service. Of course, it is different from the company’s delivery order because it cooperates with online motorcycle taxis. So, contacting him cannot go to KFC call center but through online ojek applications such as Go-Jek or Grab.
Finally, there is a drive thru service where we can order food through a road without getting out of the car. We cannot find this service in all outlets, but only in major cities. You can find KFC drive thru in DKI Jakarta, Tangerang and Bali.
The length of history of this restaurant in Indonesia has proven that it can be the best choice to eat with the people closest to you. Moreover, it is known to always have the latest products or promos that are profitable for us as customers. Moreover, there is a KFC call center service so that it can help us in many ways.
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