A look at Ninja Express : Mockup

Ninja Express Media Call  Center Easily forwards complaints

If there is a problem in the  delivery  process, the Ninja Expressm call center  available to submit a complaint may be the best choice.   As we already know,  problems are indeed one of the things that cannot be avoided by  business people, especially those who are engaged in   online business.

To facilitate deliveries, the existence of shipping services is indeed reliable.   With the existence of  this  service,  business people will not need to send their products directly to consumers.   This way  , it   will obviously make you more focused in  your  business.

Unfortunately, sending certain packages or goods through  shipping services is not spared from various types of  problems.   Including when using ninja   express services. Ninja Express itself is one of the delivery service companies where it is very popular in Indonesia.

Although it is known to offer a variety of  services and affordable shipping products, this does not mean that business people do not encounter   problems when using it, such as merchandise problems.   lost to masala that occurs on packaging or other complaints.   That is why the existence of the Ninja Express call center for complaints  is indeed sought.

Surely you   don’t  want  it if the package to be sent encounters problems such as loss or damage?   That is why it is important to file a complaint or file a complaint so as not to suffer a loss. In order not to be slow to walk, here is a complete  review  where you will need.

A look at Ninja Express

Before you know how to contact ninja Express call center, it   is very important to know at  a glance this popular shipping service   in Indonesia. Where it is a freight forwarding company    that existed in Singapore 1024 years ago.

The company  became a subsidiary of Ninja Van which was first  founded by three people namely Chang Wen, Shaun Chong and Tax Boaxian where each of them had a different position.  The company provides technology-based shipping and receiving services for  goods and even offers COD services which are the  most popular services.

After not arriving in Indonesia,  it turns out that the  company already exists first in Singapore, the Philippines, Malaysia, Vietnam and Thailand.   In addition, in Indonesia, this  Ninja  delivery service has collaborated with various types of the largest ecommerce platforms in Indonesia such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola and much more.

To offer a variety of owned services, this delivery service also uses social media such as Instagram and Facebook to market the  products it owns.   The existence of this  company is almost widespread in various regions of Indonesia such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.

Ninja Express Media Call Center Raises Complaints

Do you already know at a glance one of the largest shipping services  in Indonesia? Returning to the main topic, various types of problems in the process  of shipping the  goods  themselves proved to be frequent and experienced by the public when using the services of The Ninja Express.   In fact, there is no need to worry too much about  the problem.

The reason for this is that you can contact section c of Ninja Express Media Centers  directly to raise complaints.   Where the service can be appreciated by all those who need accurate information and  solutions if there is a problem during the  delivery process or related to the package you have it.

The call center of this formerpedisi is via the telephone number (021) 2926 4120.   You can call the  number directly  for the complaint process. There is a customer service section where it  will explain various types of problems and provide the  best solution.   Be sure to communicate well in order to get the best service.

Before deciding to file a complaint in  the  ninja express media sampaikan complaint call center section,  there are several important documents that  need to be prepared properly such as sender  name, receipt number and destination address.   With the document information, it will be easier for Ninja Express to track the package  you have.

File complaints through the website and email

Not only by   contacting   the Ninja Express  Media  Call Center to submit complaints, you can also submit complaints through the official wesite service  of this service delivery service  at the address  www.ninjaexpress.co/id-id/contact-us.   On this page you will find  a  form to submit a complaint or complaint.

Later, there  will be different types of questions that can be adjusted to   the  problem  encountered, such as problems with packages, reporting lost goods, shipping issues  abroad and finding solutions.   Be sure to choose the  type of question that is appropriate for the problem you are facing.

If this is the case, users will be asked to fill in their  full name  , phone  number, receipt number,   email address,  and  description to explain the problem that  is happening to  you  .   it is best to convey the information as well as possible and explain it in detail.   Don’t lie   about the problem you’re having.

In addition to going through the Ninja Express  call center to submit complaints and the official  website, you can also submit these  complaints via email andakni to l’support_id@ninjavan.co.   For this  method, it is also very easy to do and almost the same when you complain on the website.   You can send a message directly to the relevant email address  .

Then explain the details of the problem that is occurring.  Remember to include a number of supporting documents that will then be used as evidence. Supporting documents    shall include the receipt number, address, name of the consignor and any evidence. When you file an email complaint, make sure you are patient waiting for a response.

VariousNinja Express ari  services

The existence of Ninja Express  also  proves to offer a variety of services and the best facilities for  users, including the

  1. Easy service

This is a type of service that will offer convenience to customers in a simpler  shipping and  payment process. The purpose of the service is that you can save time to  take care of sales administration.

  1. On-site payment service

The on-site payment service  or COD (cash on delivery) is one of the  delivery  products  where it is sought. The purpose of this service is   to make it easier for you to pay  the   costs of  goods and shipping in cash depending  on the intended location.

  1. Call Centre Service for Complaints

Finally, ninja express’ call center service  for complaints has proven to be one of the flagship products it owns.   It is thanks to this  service that it will bring you the convenience of solving all the problems related to  your  package.

Problems in the  process of sending  packages with  shipping services are indeed one of the problems where they often occur, including when  using  this service.   The  Ninja Express Media call  center forwards complaints that can be contacted easily.

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