Ninja Express Media Call Center Easily forwards complaints
If there is a problem in the delivery process, the Ninja Expressm call center available to submit a complaint may be the best choice. As we already know, problems are indeed one of the things that cannot be avoided by business people, especially those who are engaged in online business.
To facilitate deliveries, the existence of shipping services is indeed reliable. With the existence of this service, business people will not need to send their products directly to consumers. This way , it will obviously make you more focused in your business.
Unfortunately, sending certain packages or goods through shipping services is not spared from various types of problems. Including when using ninja express services. Ninja Express itself is one of the delivery service companies where it is very popular in Indonesia.
Although it is known to offer a variety of services and affordable shipping products, this does not mean that business people do not encounter problems when using it, such as merchandise problems. lost to masala that occurs on packaging or other complaints. That is why the existence of the Ninja Express call center for complaints is indeed sought.
Surely you don’t want it if the package to be sent encounters problems such as loss or damage? That is why it is important to file a complaint or file a complaint so as not to suffer a loss. In order not to be slow to walk, here is a complete review where you will need.
A look at Ninja Express
Before you know how to contact ninja Express call center, it is very important to know at a glance this popular shipping service in Indonesia. Where it is a freight forwarding company that existed in Singapore 1024 years ago.
The company became a subsidiary of Ninja Van which was first founded by three people namely Chang Wen, Shaun Chong and Tax Boaxian where each of them had a different position. The company provides technology-based shipping and receiving services for goods and even offers COD services which are the most popular services.
After not arriving in Indonesia, it turns out that the company already exists first in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, in Indonesia, this Ninja delivery service has collaborated with various types of the largest ecommerce platforms in Indonesia such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola and much more.
To offer a variety of owned services, this delivery service also uses social media such as Instagram and Facebook to market the products it owns. The existence of this company is almost widespread in various regions of Indonesia such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Raises Complaints
Do you already know at a glance one of the largest shipping services in Indonesia? Returning to the main topic, various types of problems in the process of shipping the goods themselves proved to be frequent and experienced by the public when using the services of The Ninja Express. In fact, there is no need to worry too much about the problem.
The reason for this is that you can contact section c of Ninja Express Media Centers directly to raise complaints. Where the service can be appreciated by all those who need accurate information and solutions if there is a problem during the delivery process or related to the package you have it.
The call center of this formerpedisi is via the telephone number (021) 2926 4120. You can call the number directly for the complaint process. There is a customer service section where it will explain various types of problems and provide the best solution. Be sure to communicate well in order to get the best service.
Before deciding to file a complaint in the ninja express media sampaikan complaint call center section, there are several important documents that need to be prepared properly such as sender name, receipt number and destination address. With the document information, it will be easier for Ninja Express to track the package you have.
File complaints through the website and email
Not only by contacting the Ninja Express Media Call Center to submit complaints, you can also submit complaints through the official wesite service of this service delivery service at the address www.ninjaexpress.co/id-id/contact-us. On this page you will find a form to submit a complaint or complaint.
Later, there will be different types of questions that can be adjusted to the problem encountered, such as problems with packages, reporting lost goods, shipping issues abroad and finding solutions. Be sure to choose the type of question that is appropriate for the problem you are facing.
If this is the case, users will be asked to fill in their full name , phone number, receipt number, email address, and description to explain the problem that is happening to you . it is best to convey the information as well as possible and explain it in detail. Don’t lie about the problem you’re having.
In addition to going through the Ninja Express call center to submit complaints and the official website, you can also submit these complaints via email andakni to l’support_id@ninjavan.co. For this method, it is also very easy to do and almost the same when you complain on the website. You can send a message directly to the relevant email address .
Then explain the details of the problem that is occurring. Remember to include a number of supporting documents that will then be used as evidence. Supporting documents shall include the receipt number, address, name of the consignor and any evidence. When you file an email complaint, make sure you are patient waiting for a response.
VariousNinja Express ari services
The existence of Ninja Express also proves to offer a variety of services and the best facilities for users, including the
- Easy service
This is a type of service that will offer convenience to customers in a simpler shipping and payment process. The purpose of the service is that you can save time to take care of sales administration.
- On-site payment service
The on-site payment service or COD (cash on delivery) is one of the delivery products where it is sought. The purpose of this service is to make it easier for you to pay the costs of goods and shipping in cash depending on the intended location.
- Call Centre Service for Complaints
Finally, ninja express’ call center service for complaints has proven to be one of the flagship products it owns. It is thanks to this service that it will bring you the convenience of solving all the problems related to your package.
Problems in the process of sending packages with shipping services are indeed one of the problems where they often occur, including when using this service. The Ninja Express Media call center forwards complaints that can be contacted easily.